Do you offer custom terrarium designs?

Yes, we specialize in creating custom terrariums tailored to your preferences and space requirements. Contact us for more information.
Can I request specific plants for my terrarium?

While we can't guarantee specific plants for your terrarium due to seasonal availability, we're more than happy to accommodate your preferences as best we can. Feel free to share your favourite plants with us, and we'll do our utmost to include them in your terrarium, taking into account what's currently in stock and thriving.
Do you provide maintenance services for terrariums?

Yes, we do offer free maintenance on the first 6 months if customer didn't add water or left the led open or anything different than our instructions. We are happy to provide guidance on how to care for your terrarium to ensure its longevity.
Do you ship nationwide?

Yes, we offer shipping service all over UAE.
What if my terrariums and plant arrive damaged?

We take great care in packaging our terrariums and plants for shipping, but if your terrariums and plant arrive damaged, please contact us immediately with a photo, and we will provide a replacement or refund.
Do you offer plant and terrarium workshops or events?

We have a huge green space for workshops and events. We occasionally host workshops and events where customers can learn more about plants, terrarium design, and care tips.

Are your plants and terrariums suitable for gifts?

Yes, our plants and terrariums make wonderful gifts for various occasions, and we can even include a personalized message with your gift.
Do you have a physical store where customers can visit?

Yes, we have a physical store where customers can explore our range of terrariums designs and variety of Bonsai Trees and exotic plants. For location click here.
What are your store hours?

Our store is open from 10:00 am to 09:00 pm from Monday – Sunday.
Can I return or exchange my plant or terrarium?

We accept exchanges only for Terrariums within a specified timeframe, provided the item is in its original condition. Within 6 months of purchase if any damage happened except glass container we will fix it for free of cost. But after 6 months customers have to pay for the plants or any other material used.

Do you offer wholesale pricing for bulk orders?

Yes, we offer wholesale pricing for bulk orders of plants and terrariums. Please reach out to discuss your specific needs and pricing options.
What is your delivery time frame?

We deliver all over the UAE within 48 hours.
Do you offer free delivery?

Yes, we offer free delivery service on order above AED 300 in all over UAE. For more detail click here to view our shipping policy.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@yourstore.com